Through our professional resourcing and academy services we help you to get your workforce ready for your businesses Digital Workspace requirements. We do so by either finding the right skills or by helping you to up or re-skill your existing workforce to the relevant skill levels. Our professional resourcing and academy services specializes itself on roles within desktop engineering and end-user services to support in building and maintaining a modern digital workspace environment.
From new technology rollouts to full-service packages within desktop engineering solutions, Lifecycle Management, Service Desk solutions and Onsite services we provide you with a modern, high quality and customer service-oriented end to end service concept. Let us manage your digital workspace related support services and ensure an environment which support you in succeeding within your core business.
From creation to deployment and support we are experienced in the creation, integration and industrialization of high-quality desktop environments. Whether under SCCM, MDT or Windows Autopilot, we have the needed skillsets to support you and continuously develop our skills according to the future market trends.
We support your Digital Workspace end-user with their devices, applications, network and connectivity through our multilingual services available up to 24-7-365. Our Service Desk services can be deployed onsite, off-site from Experis delivery Centers or through work from home deliveries including the Experis HomeDesk concept. The Experis Service Desk solutions are ITIL based single point of contact solutions with the primary focus on delivering to notch customer service to the supported end-users. Our constant focus is to provide continuous quality improvements and we are also able to assist our customers by consulting them on how to improve their Service Desk solutions.
Our professional IT Field Service operations provides you with a full-scale support for your Digital Workspace environment through a wide geographical spread of technicians. The services are available as continuous, on-demand and project based as per our customer’s needs. The Experis IT Field Services are ITIL based and support our customers onsite with Service Request resolution, Incident resolution, IMAC (install, move, add, change) resolution, device maintenance and by providing hands & eyes services internationally. We provide our customers with complete project and service support weather it is for projects like migrations and refreshes as well as supporting our customers in bid processes including our services. Through our global project management office and our local service centers we manage and cooperate with our customer instances globally as well as locally ensuring a complete local market understanding no matter where the delivery is placed.
Experis Digital Workspace services support you in all your industry leading devices, applications and platforms weather it is a case of migration, adoption or rolling out new technology. We assist you in the planning, implementation and follow up of your Digital Workspace projects. The product support is available as agreed to any user including solutions for both internal as well as external end-users.
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In today’s fast-paced, inter-connected and increasingly global markets, business transformation is continuous and often tied inextricably with ongoing digital transformation. Digitisation is changing the way businesses control and manage data, the way their employees work and also how they deliver services to their end users.